We understand that breakages are inevitable and do everything we can to mitigate the risk, We want you to be excited when you shop and amazed by our Support. So if you were unhappy in the slightest, we want to know so we can set it straight!

Please call us (+44 (0) 1227 63 4142) or e-mail us ( in the first instance to let us know how we can help.

Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition if you do receive any that are damaged or faulty then we will issue a replacement product free of charge. Please sign product as damaged at the time of delivery.

14-Day Guarantee
If you decide you don’t want any item in your order you can return it to us within 14 days in the condition in which it arrived and we will issue you a full refund for the item. (Please note that you will be responsible for the cost of returning the item if it is not faulty).

This does not affect your statutory rights.

A full refund minus shipping costs will be issued upon receipt of the goods providing they are in perfect, saleable, undamaged and unused condition. Wholefood Earth cannot be held responsible for loss or damage of a parcel or the contents whilst in transit of a return.

Returns Address

Wholefood Earth,
Unit 6b Lakesview Business Park,
Canterbury, Kent