General & Pay Later FAQ'S
Be sure to read below for answers to your questions!
General FAQ's
What payment methods can I use?+
How do I know my credit/debit card transaction is secure?+
Can I pay by cheque or postal order?+
Do prices shown on the site contain VAT?+
What is the minimum order for free delivery?+
What is your delivery charge?+
Do you ship internationally?+
How long will it take for delivery?+
How do I track my order?+
Will I get a receipt?+
How do I make changes to my order once it has been placed?+
What happens if a product I have ordered is not in stock?+
What is your policy regarding refunds?+
Who do I call if I am unable to log into my profile?+
What is Wholefood Earth’s policy on security & privacy?+
Will you pass any of my details on to any other similar companies?+
Can I order online and collect in store?+
If you purchase the same products regularly, you can easily re-order them by copying your previous order.+